Customer support

Contact us
Send us your eMail comments or questions about your holiday, or about our Web site.

Recent stay comment
Comments about a recent stay in our hotel ? Send us an eMail
or call +20 2 7627651 and ask for Guest Assistance.

Reservation FAQ
Find answers to the most common reservations questions.

Call us
For Online Reservation assistance, contact our Internet Reservations desk at :
+20 2 7627651, your call will be charged at international direct dial rates.


Meeting and Group Planning assistance, contact our groups department.

Travel Agent Inquiries, contact our travel industry department or send an Inquiry form with your comments or questions.
If you wish to request for a special rate "Travel industry", please fullfil the formular of Travel industry